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Return to shopFAQs
Shopping Information
You can use our search bar at the top of the page to search for specific products or browse through our categories.
Yes, you can create a wishlist and save products for later purchase. Simply click the “Add to Wishlist” button on any product page.
Product availability is indicated on the product page. If a product is in stock, you will see a “Add to Cart” button. If it’s out of stock, you may see a notification or the option to be notified when it’s back in stock.
Yes, you can make purchases as a guest without creating an account. However, creating an account allows you to save your shipping information, track your orders, and access exclusive offers.
Payment Information
We currently process all payments using Stripe, one of the most secure and widely trusted payment gateways available today.
Through Stripe, you can use:
- Visa
- MasterCard
- American Express
- Discover
- Most major debit and credit cards
Your card details are never stored on our servers. Stripe uses advanced encryption technology to keep your information safe during the entire transaction. You can shop with confidence knowing your privacy is protected.
Yes, you can apply a coupon code during the checkout process. Simply enter the code in the designated field.
If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account.
Order Returns
We offer a 30 day return policy. You can return eligible items within 30 days of receiving your order.
To return an item, please follow the instructions provided in your order confirmation email. You will need to include a copy of the order invoice and the item in its original condition.
In this case, the customer will be responsible for paying the return shipping costs. If you need more information or have any other related questions, feel free to let me know!
Yes, you can exchange an item for a different size or color. Please contact our customer support team for assistance.